Jiangnan CNC, as an excellent CNC system research and development and manufacturer in China, pays special attention to the different needs and long-term planning of users in different regions. Through the CNC system with independent intellectual property rights, the marketing network throughout the country, as well as various overseas marketing and service organizations gradually built, we can provide first-class products and tailor-made efficient services for users in various industries at home and abroad. Adhering to the principle of "all market-oriented", market headquarters and many provincial/municipal offices have established branches in Ningbo, Kunshan, Qingdao and other six cities. Each marketing region cooperates closely with each other, and the market network is all over the country.
Optimize the management process, close to customer needs, to help ensure the normal operation of products.
Under the conditions of user's compliance with custody and use:
Our company is responsible for repairing or replacing products free of charge within 12 months from the date of shipment if the products are damaged due to manufacturing quality problems or can not be used normally.
If the malfunction is caused by the following reasons, repairs or replacements will be made within the warranty period.
Due to the use of errors, self-refitting and inappropriate maintenance and other reasons;
(5) Use in excess of the requirements specified in the standard;
(5) Damage or improper use during installation and man-made damage;
In the earthquake, fire, lightning, abnormal voltage, other natural disasters and secondary disasters and other reasons;
When the product fails:
Users will get satisfactory answers whether they contact the supplier or the company's after-sales service department. We will reply to the customer's questions within half a working day. For the situation that needs to be solved on-site, after-sales service personnel will arrive at the on-site service within 12 hours and 24 hours outside the province. During the warranty period, the products will be repaired or replaced without compensation due to the faults caused by the manufacturing problems of our company.
Products exceed the warranty period:
If the product exceeds the warranty period and can maintain its function after repairing, it will be repaired with compensation. After repairing, it will not work properly and will be replaced with compensation.